Every day, hot enquiries land in your WhatsApp and disappear into chat threads. SmartBuilds changes that.
Prospects message your personal WhatsApp or the team WhatsApp. Every agent sees something different.
Some agents reply quickly. Others forget. There is no system — only individual memory and habits.
A prospect asks about a project, gets no reply for two days, and buys from a competitor. You never knew.
The owner does not know how many WhatsApp enquiries came in this week or which ones were followed up.
Every WhatsApp message enquiry is automatically captured and added to the lead pipeline with timestamp and source.
New WhatsApp leads are assigned to an agent within minutes. No manual sorting — the system routes them.
Know exactly when an agent first replied to a WhatsApp enquiry. Track response time — not just first touch.
If a WhatsApp enquiry has not been responded to within a set time, an overdue alert fires. No lead goes dark.
See the full WhatsApp conversation history on the lead card. No switching between apps — everything in one place.
Daily report shows: new WhatsApp enquiries, response rates, pending follow-ups, and leads that went cold.
Book a 10-minute audit to see how SmartBuilds captures and tracks every WhatsApp enquiry that comes in.
Book Free Audit →