See what builders, brokers, and channel partners say about tracking their enquiry flow with SmartBuilds.
"Before SmartBuilds, I had no idea how many enquiries were coming in and where they were going. Now I get a daily WhatsApp report every morning at 9 AM. I know exactly how many new enquiries came in, how many site visits were booked, and which agents have overdue follow-ups. My team has never been more accountable."
"I manage three projects across different locations. WhatsApp enquiries used to get lost all the time — some agents would forget to reply, some leads would go cold after two days. With SmartBuilds, every WhatsApp enquiry is captured and assigned within minutes. I have not lost a single hot lead in four months."
"The site visit pipeline was our biggest gap. We were booking visits but never tracking outcomes. After SmartBuilds, every visit has an outcome logged. We now know that our Instagram ads produce 23% site visit conversion while property portals only produce 12%. That changed how we allocate our marketing budget."
"I have eight agents working for me. Before, I had no way to know who was following up and who was not. Now I see every overdue follow-up in my daily report. Two of my agents went from closing 2 deals a month to closing 5 — not because they got better, but because they now have a system that reminds them every morning."
"We were spending Rs 8 lakhs a month on Meta ads and had no idea if it was working. SmartBuilds showed us that while we were getting 40 enquiries a month from Instagram, only 6 were becoming site visits. We fixed our follow-up process and took that to 18 site visits. That single change added Rs 1.2 crores to our quarterly sales."
"The audit was an eye-opener. SmartBuilds showed us that our WhatsApp leads had a 31% site visit rate while our portal leads only had 16%. We shifted our follow-up priority and doubled our portal-to-visit conversion in three months. The system paid for itself in the first month."
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